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West Hartford Retailers Reopen for Business

SockStarz (18 LaSalle Rd.) is one of the West Hartford retailers that has reopened to customers. Photo credit: Ronni Newton

Many West Hartford retailers had been completely closed since the middle of March, but began welcoming customers inside as of May 20.

By Ronni Newton. List of retailers compiled by Dexter McCann

Essential businesses in West Hartford – like those in the rest of the state – were permitted to remain open even as the COVID-19 pandemic forced many retailers and restaurants to close their doors to customers.

Grocery stores, drug stores, hardware stores, liquor stores, appliance stores, and big box stores were among the retailers that were deemed essential and remained open for the duration.

As of May 20, the “non-essential” retailers – clothing and shoe stores, sporting goods stores, jewelry stores, and more – began to slowly open their doors.

The Town of West Hartford is in the process of finalizing a plan for retailers, as well as restaurants, to expand their outdoor operations onto public rights of way as well as certain parking areas and even portions of roadways. Permits for outdoor expansion will be required, and more information can be found here.

There have been 28 applications filed thus far, only one of which was from a retailer – b.Kind – looking to expand outdoors.

West Hartford Mayor Shari Cantor and Lt. Gov. Susan Bysiewicz took a tour of West Hartford restaurants and retailers on Thursday, asking them how the reopening has been going.

Lt. Gov. Susan Bysiewicz (left) and Mayor Shari Cantor speak with James Hines, one of the owners of CookShop Plus on LaSalle Road in West Hartford Center. Photo credit: Ronni Newton

James Hines, one of the owners of Cookshop Plus, which moved to 60 LaSalle Rd. late last year, said business has actually slowed since the premises reopened to customers last week. “When we were closed it was good because of curbside pick-up,” Hines said.

Terry Ryan of Cookshop Plus said that it’s going to take a while for people to start really shopping again.

John Green, president and CEO of Lux Bond & Green, welcomed Cantor and Bysiewicz into the LaSalle Road store on Thursday. He said that the first few days the jeweler had about 30 customers a day, mostly people shopping for wedding, anniversary, or graduation gifts.

Green said retailers have had to become more flexible. “Yesterday we had a client who didn’t want to come in but wanted her watch fixed,” he said. They met her at her car.

“It’s all about how does the customer want to shop today,” Green said.

Kimberly Mattson Moster, owner of Kimberly Boutique and kimberlyGift on Farmington Avenue, said the flow of shoppers has been better when the weather is nice and people are out strolling around the Center.

Stephanie Blozy, co-owner of Fleet Feet Sports, is very happy about reopening.

“It’s so exciting to have customers IN the store again!” she told We-Ha.com. “We have updated our in-store experience with enhanced safety measures to help create a safe, responsible retail environment where everyone can shop and work safely. One of our biggest changes is encouraging customers to make an appointment ahead of time via our website since we’re limited to 50% of our usual capacity in the store. So far this has been well received as people love not having to wait for service.”

Below is a partial list of formerly closed West Hartford retailers that have reopened on or after May 20. Continued updates are being made by the staff at We-Ha.com.

We know there must be many others that should be on this list, but we need you to let us know! Please provide any updates in the comments below, or email [email protected], and be sure to include the name of the business, address, website, phone number, and hours.

RetailerOpening DateUpdated HoursNotesAddressWebsitePhone Number
b. kindJune 4Thurs, Fri, Sat - noon-4 p.m.1000 Farmington Avewww.bkindboutique.com860-338-5499
Center FramingMay 2010 a.m. - 5 p.m.Accepting Appointments968 Farmington Avehttp://www.centerframingandart.com/Home.html860-233-7804
Cookshop PlusMay 2010.30 a.m. - 3:30 p.m.-60 LaSalle Roadhttps://www.cookshopplus.com/860-461-0667
Crate and BarrelTBA11 a.m.-5 p.m.Use Isham Road entrance. Contactless, curbside pick up at continue at loading dock for online and phone orders48 South Main Streethttps://www.crateandbarrel.com/860-236-8900
DeRobertis JewelersMay 2010 a.m. - 3 p.m.By appointment only. Masks are required to enter the storehttps://www.derobertisjewelers.com/860-523-1757
Fleet Feet SportsMay 2010 a.m.-8 p.m.Appointments suggested. Schedule here: https://bit.ly/2AtrutT1003 Farmington Avewww.fleetfeethartford.com860-233-8077
Francesa's985 Farmington Avehttps://www.francescas.com
French CleanersMay 20Pickup and Delivery available 24/7Manufacturing masks available at $7 each - current customers receive two masks free of charge.935 Farmington Avehttps://www.thefrenchcleaner.com/index.html860-233-3736
GOLFTEC West HartfordMay 208 a.m. - 8 p.m. (Monday-Thursday), 8 a.m. - 6 p.m. (Friday), 9 a.m. - 5 p.m. (Satuday-Sunday)-1146 New Britain Avehttps://www.golftec.com/golf-lessons/west-hartford860-222-2299
Hope and StetsonMay 26Tues-Sun, noon-5 p.m.982 Farmington Ave.hope-stetson.myshopify.com860-263-8300
Kimberly BoutiqueMay 2010 a.m. - 6 p.m. (Monday-Saturday), 12 p.m.-4 p.m. (Sunday)Two people allowed in the store at any given time968 Farmington Avehttps://kimberlyboutique.myshopify.com/860-523-4894
kimberlyGIFTMay 2010 a.m. - 6 p.m. (Monday-Saturday), 12 p.m.-4 p.m. (Sunday)Two people allowed in the store at any given time968 Farmington Avehttps://kimberlyboutique.myshopify.com/860-523-4894
Lux Bond and GreenMay 2111 a.m.-5 p.m.46 LaSalle Roadwww.LBGreen.com860-521-3015
Music and ArtsMay 201-7 p.m. Mon-Fri; 10 a.m.-5 p.m. Saturday989 Farmington Avehttps://stores.musicarts.com/west-hartford?source=LGOA5LKB&fbclid=IwAR2XnJW7CnyqTyG6SSp7Jvs_U4BEc3xIF671bJlN6lbKsfPgRuU0BterkMI860-231-9562
Ooh La LaMay 28Mon-Sat 11 a.m.-7 p.m.; Sunday noon-6 p.m.55 Isham Roadhttps://www.facebook.com/The-Ooh-La-La-Boutique-181370015233585/860-236-4444
SockStarzMay 21noon-4 p.m.18 LaSalle Roadwww.sockstarzusa.com860-206-9908
Tempur-PedicMay 2011 a.m.-7 p.m. Mon-Sat; noon-6 p.m. Sunday107 Memorial Roadhttps://www.tempurpedic.com/tempur-pedic-stores/tempur-pedic-west-hartford/?fbclid=IwAR3E47pQbLQbXpY6Uj4I27bHyFYpaVdQmN02PVxhYR45xpfwfdQbKIyp_Kk860-952-3640
Ten Thousand VillagesMay 2011 a.m. - 5 p.m. (Tuesday- Saturday)-967C Farmington Avehttps://www.tenthousandvillages.com/westhartford#fndtn-home860-233-5470
Toy ChestMay 2010 a.m.-5 p.m. Closed Tuesday and SundayOnline and phone orders still accepted for curbside pick-up.973 Farmington Avewww.toychestwh.com860-233-5559
West ElmMay 20Mon-Sat 11 a.m.-5 p.m.; Sunday noon-5 p.m.By Appointment Only91 Memorial Roadhttps://www.westelm.com/stores/us/ct/west-hartford-blue-back-square/860-231-7781
Westfarms MallMay 2011 a.m. - 7 p.m. (Monday-Saturday), 11 a.m. - 6 p.m. (Sunday)Call ahead for information about specific stores1500 New Britain Avehttps://shopwestfarms.com/860-561-30

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