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Hughes Health & Rehabilitation in West Hartford Earns National Award

Hughes Health & Rehabilitation. Photo courtesy of Hughes Health & Rehabilitation (we-ha.com file photo)

Hughes Health & Rehabilitation was one of only three long term/post-acute care providers nationwide to earn top honors for ‘Excellence in Quality Care.’

Hughes Health & Rehabilitation. Photo courtesy of Hughes Health & Rehabilitation

Hughes Health & Rehabilitation. Photo courtesy of Hughes Health & Rehabilitation


Hughes Health & Rehabilitation has earned a 2016 Gold – Excellence in Quality Award by the American Health Care Association and National Center for Assisted Living (AHCA/NCAL) for superior performance in the long term and post-acute care profession.

The award is the most prestigious of three distinct awards possible through the AHCA/NCAL National Quality Award Program, which recognizes organizations nationally that serve as models of excellence in providing high-quality care.

“I’m so proud of our entire team here at Hughes for this incredible achievement,” said Mark Finkelstein, vice president of Hughes Health & Rehabilitation. “This award is a symbol of the outstanding hard work and dedication to quality provided to each and every resident we care for. Achieving this award is a great honor for our entire organization.”

Hughes Health & Rehabilitation was one of three providers nationwide to receive the 2016 Gold – Excellence in Quality Award. Since the program’s inception in 1996, AHCA/NCAL has recognized only 31 organizations with awards at the Gold level.

“It takes steadfast dedication and passion to successfully achieve this level of the program,” said Chair of the AHCA/NCAL National Quality Award Board of Overseers Christine Boldt. “Hughes Health & Rehabilitation is among the best in the nation for its quality of care. I applaud them for this achievement.”

Based on the core values and criteria of the nationally recognized Baldrige Performance Excellence Program, the AHCA/NCAL National Quality Award Program challenges member providers to achieve performance excellence through three progressive levels—Bronze, Silver, and Gold.  The Gold – Excellence in Quality Award is the most prestigious of the program. At this level, recipients have invested multiple years in mastering and applying the rigorous quality improvement standards of the Baldrige Criteria to achieve superior results in the areas of leadership, strategic planning, customer and workforce focus, and operations and knowledge management.

“It takes many years for some to get to this level because we set the bar really high,” said Boldt. “I’m very proud of this year’s recipients for successfully rising to the challenge. I applaud them for this significant achievement.”

Hughes Health & Rehabilitation is a family-owned and operated health care center for more than 55 years, providing quality care for those with chronic illness, as well as those needing convalescence and rehabilitation.  Excellent healthcare, coupled with a genuine caring attitude are the hallmarks of Hughes.

Hughes Health & Rehabilitation has been accredited for its quality as a nursing care center by The Joint Commission, and named as one of the best nursing homes in the United States for five consecutive years byU.S. News & World Report and for seven consecutive years by the Consumers’ Research Council of America.  Hughes has received the 2016 My InnerView by National Research Corporation Excellence in Action Award and been named a Women’s Choice Award recipient as an America’s Best for Extended Care for three consecutive years.  Hughes has been recognized by the AHCA for achievement in its Quality Initiative Recognition Program and has received the Circle of Excellence Award from the National Association of Directors of Nursing Administration (NADONA) for achieving a deficiency-free inspection from the Department of Public Health. For more information about Hughes Health & Rehabilitation, visit www.HughesHealth.com.

The awards will be presented to honorees on October 18 during AHCA/NCAL’s 67th Annual Convention & Expo in Nashville, Tennessee.


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