Tong Announces Partnership With Feds To Protect Airline Passenger Rights

Attorney General William Tong speaks at a press conference in West Hartford in October 2023. Photo credit: Ronni Newton (we-ha.com file photo)

Connecticut joins over 20 other states and territories that have signed the memorandum with the DOT or expressed interest in doing so.

By Jamil Ragland, CTNewsJunkie.com

Attorney General William Tong announced an agreement with the federal Department of Transportation Tuesday that empowers his office to deal more directly with airlines on behalf of consumers.

Under a memorandum of understanding signed with the federal DOT, the Connecticut Attorney General’s office is able to investigate complaints made by consumers against airlines and ticket companies, and make preliminary determinations about whether federal protections for aviation passengers have been violated.

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