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Bridge Family Center Remains Open for Mental Health Counseling

The Bridge Family Center is headquartered at 1022 Farmington Ave., West Hartford. Photo credit: Ronni Newton

One-on-one sessions are available in-person at the Bridge clinics in West Hartford, Avon, and Rockville, and the organization is also offering sessions by phone and telehealth.

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The Bridge Family Center remains open for mental health counseling services during the coronavirus pandemic. Therapists are available to meet with clients to discuss a variety of mental health issues including anxiety, depression, feelings of isolation, and other mental health issues.

“During these very challenging times, children, adults, and families are experiencing heightened emotions and the need for our mental health services has never been greater. Now, and in the coming weeks, we will be here for people who are having difficulties navigating these uncharted waters,” said Margaret Hann, executive director of the Bridge Family Center.

“As self-quarantine continues, it is imperative that people who already have a relationship with a Bridge therapist continue their treatment plans. As our world continues to change on a daily basis, people who have not previously sought help will find they want the support counseling provides. We are now able to offer services utilizing many different avenues and are ready to accommodate our clients in the way they are most comfortable,” Hann added.

Hann explained there are several options for delivering these services and meeting the needs of those seeking care. The Bridge Family Center clinics in West Hartford, Avon, and Rockville are open and therapists are available to meet one-on-one in the clinic setting.

With the need for social distancing, the Bridge also offers therapy sessions by phone and through Telehealth. Telehealth allows therapists to teleconference securely with clients using a variety of technologies including smart phones, iPads, or computers.

Through real-time interaction with their therapists, clients are able to remain safely in their home during their counseling session. Face-to-face communication increases the client’s engagement with their therapist. Telehealth is covered by the majority of insurance carriers.

To access mental health services, please call the Bridge Family Center at 860-521-8035 from 8:30 a.m. to 1 p.m. Monday through Friday. After 1 p.m., call the Counseling Center directly at 860-313-1119.

The Bridge Family Center serves approximately 8,600 children, adults and families each year. In addition to its central office, counseling center, Family Resource Center and Teen Center in West Hartford, the Bridge also has counseling centers in Avon and Rockville and short term assessment and respite homes in and around Hartford County.

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