Beginning July 1, covered businesses must send consumers an annual reminder if their contract automatically renews, and consumers also must have an easy way to cancel, and cannot be required to cancel an automatically renewing contract in person or by mail.

By Donald Eng, CTNewsJunkie.com

With Connecticut’s automatic renewal law in effect as of July 1, consumers have new rights regarding automatically renewing subscriptions or memberships. These amendments to Connecticut’s existing “click to cancel” statute require covered businesses to provide annual renewal reminders, expand consumers’ cancelation options, and promptly honor cancelation requests, Attorney General William Tong said Thursday at a media briefing in Hartford.

“Businesses don’t get to profit by trapping consumers in subscriptions they no longer want,” Tong said. “Connecticut is putting consumers back in control with strong new ‘click to cancel’ rights. Businesses that fail to comply may be engaging in unfair trade practices, and we will not hesitate to enforce the law.”

Click here to read the rest of the article on CTNewsJunkie.com.

Like what you see here? Click here to subscribe to We-Ha’s newsletter so you’ll always be in the know about what’s happening in West Hartford! Click the blue button below to become a supporter of We-Ha.com and our efforts to continue producing quality journalism.