Government Police/Fire

West Hartford Police: Connecticut Natural Gas Resolves Pressure Issue

West Hartford Police Department hybrid SUV. Courtesy photo (we-ha.com file photo)

West Hartford Police issued a press release Sunday afternoon indicating that while gas service has been turned off to dozens of West Hartford residences to resolve a pressure issue, there is no danger. [Updated]

By Ronni Newton

Connecticut Natural Gas (CNG) is working to resolve a “gas line pressure issue,” and in order to mitigate the situation turned off gas service Sunday to more than 50 homes in the area of Timrod Road, Brookside Drive, and Cliffmore Road, West Hartford Police Capt. Michael Perruccio said.

“CNG reports there is no need for evacuations, and there is no danger to the public. When CNG turns the gas service back on, they need to enter each home to turn on each service individually,” Perruccio said in an email. He said they were notified of the situation by CNG around 11:30 a.m. Sunday.

A spokesperson from CNG told We-Ha.com that the company received a report of “low or no gas” at some homes in the area, and it appears that the problem was due to water getting into a gas main.

When gas service is restored, CNG representatives need to ensure that all pilot lights are properly lit.

As of 12:30 p.m., CNG had already cleared and returned service to roughly half of the homes that needed to be checked.

Police indicated that if someone is not home in one of the residences where CNG needs to gain access, a locksmith will be called to gain entry.

Thus far only a small number of residents have not yet been located, the CNG spokesperson said.

Police said just before 7 p.m. that there were 58 houses overall that had been affected by the gas pressure problem, and all residents were able to be contacted.

Just before 8:30 p.m., West Hartford Police sent out a tweet indicating that natural gas service had been restored to all affected homes.

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