Government Police/Fire

MDC Issues Warning after Suspected Imposters Attempt to Enter West Hartford Home

The MDC is warning customers of impostors posing as water company employees following an incident in West Hartford.

By Ronni Newton

The Metropolitan District (MDC) issued a press release Wednesday afternoon, notifying the public that a suspect claiming to be from the water company had attempted to gain access to a residence in the vicinity of Cumberland Road in West Hartford.

No further details were currently available from West Hartford Police, but the MDC is urging all residents, particularly those who are home during the day, to be alert for imposters.

The MDC offered these tips:

  • “MDC field employees wear clothing and drive vehicles clearly marked with the MDC logo.
  • “The MDC encourages customers to stay secure within the home while asking for identification from anyone who comes to their door. All MDC employees have photo identification badges and will gladly display them upon request. The policy is ‘No Identification – No Entry.’
  • “If someone comes to your door claiming to be from the water company and you do not have a previously scheduled appointment, do not allow access to your home until calling the MDC Command Center at 860-278-7850 and press 1 to verify their identity.
  • “If you have any doubt about the individual’s identity or motives, or authenticity of their credentials, do not allow them entry into your home and call the police.”

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